Deliver more to your customers with our IT services
Reliable, scalable, and high-quality solutions
We provide IT services exclusively through our customers, helping them deliver reliable, scalable, and high-quality solutions to their end customers. Our services are designed to strengthen your business, acting as an extension of your team while you stay in control of your customer relationships.
By partnering with us, you can:
- Expand your portfolio Offer more solutions without additional investment.
- Increase value to your customers Access expert services to enhance your offering.
- Grow without overheads Scale effortlessly while we handle the delivery.
- Retain full customer ownership We work in the background.
Professional services
Enhance your customers' IT with expert-led solutions
Help your customers design, deploy, and optimise their IT infrastructure with our professional services. From network security to cloud migration, our technical experts ensure their IT is efficient, secure, and future-proof.
Get in touch- Network & security — LAN, WAN, firewall setup, and ongoing management
- Cloud & virtualisation — Microsoft 365, Azure, AWS, VMware solutions
- Storage & compute — Data centre infrastructure, backup & business continuity
- IT consultancy — Audits, system health checks, and strategy planning
Managed services
Complete IT management — under your brand
Offer your customers fully managed IT services without the overhead. Our team monitors, maintains, and supports their IT 24/7, ensuring smooth, hassle-free operations.
Get in touch- Proactive monitoring & maintenance — Ongoing oversight to prevent issues.
- Security patching & compliance — Ensuring systems are secure and compliant.
- Vendor management & SLA-driven support — Streamlined vendor interactions with guaranteed service levels.
- UK-based service desk with expert engineers — Responsive support from experienced professionals.
Break-fix
Fast, reliable hardware support for your customers
When IT hardware fails, downtime isn't an option. Our Break-fix service ensures fast repairs, minimal disruption, and guaranteed SLAs — so your customers stay operational.
Get in touch- 24/7 UK-wide support — Around-the-clock help whenever and wherever needed.
- Multi-vendor expertise – we fix it all — Comprehensive support for a wide range of hardware brands.
- Guaranteed SLAs for response & resolution — Clear commitments on repair times to minimise impact.
- Dedicated engineers & service desk — Expert staff focused on resolving hardware issues swiftly.
Pre-sales engineering
Helping you and your customers choose the right IT solutions
Struggling to find the right IT solutions for your customers? Our pre-sales engineering team provides expert guidance and technical validation, ensuring they get the best-fit solution every time.
Get in touch- Solution design & architecture — Tailored plans for optimal performance and scalability.
- Vendor comparisons & product validation — In-depth analysis to select the best technology fit.
- Technical pre-sales support — Expert assistance throughout the sales process.
Configuration services
Pre-configured IT — ready for your customers to deploy
Ensure that your customers' hardware arrives pre-installed, optimised, and ready to go. We handle all pre-configuration, so they can get up and running faster.
Get in touch- Server, storage & network configuration — Hardware setup tailored to specific needs.
- Software & security setup — Installation and configuration of essential software and security tools.
- Pre-delivery testing & validation — Ensuring everything works perfectly before deployment.
Ubiquiti services
End-to-end Ubiquiti networking solutions for your customers
We are the UK's leading Ubiquiti distributor, offering a full suite of Ubiquiti services — so you can provide your customers with seamless networking solutions under your brand.
Get in touch- Design — Wi-Fi surveys & network planning
- Deploy — Configuration, installation & optimisation
- Manage — Ongoing support, break-fix & extended warranties
Let's work together
Partner with Telford Tech to unlock growth through smart, strategic IT distribution.
Contact us